Shipping policy

1. Physical Products

Physical products that are in stock are processed and shipped after payment has been successfully confirmed.

Processing times may vary depending on the product and order volume. Customers will receive shipping or tracking information when available.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

2. Print-on-Demand Products

Print-on-demand and custom products require additional production time before shipping.

These products may be produced and shipped by one of our fulfillment partners. Production and delivery times may vary depending on the product, destination, and fulfillment provider.

Customers will receive tracking information when available.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Saints & Angels Store is not responsible for delays, returned packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

4. Lost, Delayed, or Damaged Packages

If your order is significantly delayed, lost, or arrives damaged, please contact us with your order information.

For damaged items, photos of the product and packaging may be required so we can review the issue.

5. Shipping Costs

Shipping costs, when applicable, are calculated or displayed during checkout based on the product, destination, and available shipping method.

6. Digital & AI Creative Services

Digital products and AI creative services do not require physical shipping.

Completed digital services, files, videos, images, graphics, or other digital content will be delivered electronically according to the service or package purchased.

7. Contact

For questions regarding shipping, delivery, tracking, or digital delivery, please contact Saints & Angels Store using the contact information provided on our website.